Privacy Policy

Last Updated: October 29, 2025

Rho Nutrition (“Rho,” “our,” “us,” or “we”) is committed to protecting the privacy and security of information about visitors to our website (“you”). We want you to understand how we collect and use information from our website, rhonutrition.com (the “Site”), all affiliated subdomains, and our related services (together with the Site, the “Services”) so you can interact with us with confidence. By using the Services, you accept and agree to the practices this Privacy Policy describes. If you do not agree to any of the terms in this Privacy Policy, you should not use the Services.

What Information We Collect

When you use our Services, we may collect, store, and process various kinds of data, including Personal Information about you. “Personal Information” means information about you that can be used to identify you, such as your name, address, telephone number, email address, credit card information, or transaction information.

Specifically, we may collect, store, or process information when you register on our Site, place an order, return an item, or make an exchange, submit a form on the Site, contact us with inquiries (including via email), subscribe to our newsletter or otherwise sign up to receive communications, respond to a survey, enter contests or sweepstakes, or otherwise voluntarily provide information.

We may also collect details of your visits to the Site and the pages you access, including, without limitation, traffic data, location data, weblogs, and other communication data, such as your IP address, browser type, and the date and time you accessed or left the Site, and which pages you viewed. Some parts of our Site use cookies and other technologies to collect this information about your general internet usage. See the section below called “How We Use Tracking Technologies” to learn more.

The above excludes text messaging originator opt-in data and consent; we do not share this information with any unaffiliated or non-agent third parties.

Why We Collect Information

We use your information for the following purposes: to present our Services to you; to process transactions; to personalize your experience; to provide you with information, products, or services, including customer service you request from us; to administer a contest, promotion, survey, or other Site feature; to allow you to participate in interactive features on our Services; to perform analytics to learn about the behavior of our users and improve our Services; to send periodic emails relating to your order, occasional company news, updates, or related product information; for any other purpose with your consent; and to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or a similar proceeding, in which Personal Information held by us about our Site visitors is among the assets transferred.

How We Use Tracking Technologies

We use cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your online activities) (together, “Tracking Technologies”). Tracking Technologies collect information about how you use our Site, web-related products, and Services. The use of Tracking Technologies does not give us access to the rest of your computer. This helps us make our Services more relevant to your interests and needs.

We use a number of different Tracking Technologies, including functional, performance, advertising, and social media or content cookies.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following controls:

Tracking Technologies and Advertising. Most browsers accept cookies automatically. You may be able to set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. For instructions, check your browser’s technical information. If you disable or refuse cookies, some parts of the Site may be inaccessible or may not function properly. You can still place orders over the telephone or by contacting customer service. Please note that cookie-based opt-outs must be performed on each device and browser that you wish to have opted out.

Promotional Offers from Rho. If you do not wish to have your email address or contact information used by Rho to promote our own or third parties’ products or services, you can opt out by clicking the unsubscribe link in the promotional email. This opt-out does not apply to information provided to Rho as a result of a product purchase, product service experience, or other transactions.

Targeted or Interest-Based Advertising. We may work with third-party advertising companies that collect and use information about your online activities across sites over time, in order to deliver more relevant advertising when you are visiting the Site and elsewhere on the Internet. This practice is known as interest-based advertising. The online advertising industry also provides websites from which you may opt out of receiving targeted ads from our advertising partners that participate in self-regulatory programs. You can learn more about targeted advertising and consumer choice and opt-out at networkadvertising.org/managing/opt_out.asp and aboutads.info/choices. You can also opt out of targeted advertising directly on the advertising platform. Electing to opt out will not stop advertising from appearing in your browser or applications, but it may make the ads you see less relevant to your interests. If you delete, block, or otherwise restrict cookies or use a different device or Internet browser, you may need to renew your opt-out choice.

Google Analytics. We may use Google Analytics to improve our Site’s functions. You can choose not to be included in Google Analytics by visiting tools.google.com/dlpage/gaoptout.

SMS Communications. Rho uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages, order confirmations, customer service messages, and marketing messages via SMS. We share certain Personal Information, including but not limited to name, telephone number, and transaction information, with our affiliate Klaviyo to facilitate these SMS messages. Please review Klaviyo’s legal policies to learn more about Klaviyo’s data usage and protection. You may choose to stop receiving SMS messages by following the opt-out instructions in the SMS messages.

“Do Not Track” Requests

Our Site currently does not respond to “Do Not Track” or similar signals.

How We Share Your Personal Information

We may disclose your Personal Information as follows: with affiliates, contractors, service providers, and other third parties we use to support our business and/or our Services; to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide the information; with social media companies, as explained below; with third parties for interest-based advertising and data analytics; for any purpose with your consent; with affiliates if you opt in to receiving communications from affiliates; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or a similar proceeding, in which Personal Information held by us about Site users is among the assets transferred; to enforce any agreement, including any applicable terms of service; to establish or exercise our rights or defend against legal claims; to law enforcement and other government authorities such as legislatures, courts, agencies, and litigants if we reasonably believe that such action is necessary to: (a) comply with the law and reasonable requests of governmental authorities; (b) comply with legal process; (c) respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) protect the security or integrity of the Services’ information systems; and/or (e) exercise or protect our rights, privacy, or safety or those of our affiliates, clients, you, or others; and if we reasonably believe disclosure is necessary or appropriate to protect the rights, property, or safety of Rho or others.

We do not sell your Personal Information.

Payment Information

When you make a payment on our Site, you may be taken to the website of one of our third-party service providers, Shopify. Shopify will either collect or have access to your first and last name, zip code, postal address, email address, payment amount, billing information, and payment card information. Please review Shopify’s privacy policy to learn how it protects your information.

How We Protect Your Information

To protect your Personal Information, we take commercially reasonable precautions and follow industry best practices to help ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no data protection procedures are entirely infallible. As a result, while we strive to protect your Personal Information, we cannot guarantee that it will be 100% secure. Your transmission of information to our Services is done entirely at your own risk.

Third-Party Websites and Social Media

Our Site may contain links to other sites, including those of third parties or partners. While we seek to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices used by other websites. By accessing other third-party websites or applications through our Site, you are consenting to the terms and privacy policies of those websites. It is possible that other parties may collect personally identifiable information about your online activities over time and across different websites when you use our Site.

Our Site may include social media features, such as Facebook “Like” or “Recommend” buttons, Instagram, X, and YouTube. These social media features may require cookies to be set to function properly and may collect Personal Information such as your IP address. These features are governed by the privacy policy of the social media platform. Please review the privacy policies of the social media platforms to learn how they protect your information.

International Visitors

Our Site is hosted and operated in the United States. By using this Site, you are consenting to the transfer of your Personal Information to the United States. If you are accessing our Site from outside the United States, please be advised that U.S. law may not offer the same privacy protections as the law of your jurisdiction.

California Visitors

California’s “Shine the Light” law (Civil Code Section 1798.83) permits users of our Site who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to support@rhonutrition.com.

European Union, United Kingdom, and Switzerland Visitors

For our customers residing in the European Economic Area (EEA), the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) or similar law may be applicable. The GDPR provides a framework for organizations to ensure protection of the Personal Information of European citizens and gives European citizens certain rights.

Legal Basis for Processing

If you are an individual located in the EEA, United Kingdom, or Switzerland, our legal basis for processing your Personal Information will depend on the Personal Information concerned and the specific context in which it is collected. However, we will normally collect or process Personal Information from you only where we have your consent to do so, or we need the Personal Information to perform a contract with you (for example, to deliver services). In some cases, we may also have a legal obligation to process Personal Information from you or may need the Personal Information to protect your vital interests or those of another person.

If we rely on your consent to process Personal Information, you have the right to withdraw or decline your consent at any time in writing or as otherwise permitted. Please note that this does not affect the lawfulness of processing based on consent before withdrawal, nor will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.

Retention

We will retain your Personal Information for as long as is needed to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law.

Rights to Access and Control Your Personal Data

Individuals residing in the EEA, United Kingdom, and Switzerland have certain rights to access and control their personal data. These rights include the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, and rights in relation to automated decision-making and profiling. For a full list of rights, please visit eugdpr.org.

Users of Legal Age

Our Services are not intended for children under 16 years of age. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not use or provide any information on the Services or through any of its features, register on the Services, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16 without verifiable parental consent, please contact us at support@rhonutrition.com.

Review and Correction of Your Information

You may review and edit the information we collected about you at any time by contacting us at the addresses listed at the end of this Privacy Policy. If your information has been shared with a third party, as described elsewhere in this Privacy Policy, then that third party has received its own copy of your data. If you have been contacted by one of these third parties and wish to correct or delete your information, please contact them directly.

Privacy Policy Updates

We may update this Privacy Policy from time to time, so please review it regularly. If we materially change our Privacy Policy, we will notify you by contacting you through your provided email address or by posting a notice on our Site. Your continued use of our Site will be deemed your agreement that your information may be used in accordance with the new policy. If you do not agree with the changes, then you should stop using the Site and notify us that you do not want your information used in accordance with the changes.

Contacting Us

We welcome any questions, comments, or complaints you may have regarding this Privacy Policy. Please do not hesitate to contact us by email at support@rhonutrition.com or by mail at:

1000 Brickell Avenue, Suite 715, PMB 1123
Miami, FL 33131
United States